CrateTally support
Start with a return
Choose Capture return. Enter a reference, supplier and the article lines. Attach handover proof before saving. Export the saved record for office review.
Open office review locally
Use the local review service supplied with this evaluation. Import the exported capture packet, then add a credit CSV or PDF. Check the source before confirming a match.
Preserve your records
Keep the mobile copy until the office has confirmed the import. Back up the local database and original source documents. Reports do not replace those copies.
Please describe the problem without attaching confidential supplier or customer documents.